Meeting of Minds 2025

Metaguest

Your personalized concierge

 

John LaCour

Metaguest is revolutionising the hotel experience by providing world-class AI solutions that increase guest satisfaction and drive revenue in the hospitality industry. Through Metaguest, hotel guests gain instant access to hotel amenities and the Metaguest AI Concierge, enabling them to curate and schedule personalised experiences throughout their stay in over 21 languages.

Metaguest's partner hotels strategically place QR codes and NFC tags throughout their properties - whether in rooms, lobbies, elevators or high-traffic areas - to seamlessly connect guests to the exclusive Metaguest AI platform, which is specifically tailored to the property.

Powered by cutting-edge payment processing AI and intuitive generative AI, the Metaguest AI concierge caters to each guest's unique preferences, managing reservations, purchasing tickets, coordinating transportation services, and facilitating onsite requests. Rather than indiscriminately pulling information from the web, the AI concierge selectively suggests establishments to guests that are actively participating in Metaguest's thriving ecosystem.

Metaguest is currently raising both equity and debt capital to fuel its rapid growth.

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